Body Shop
Welcome to Laird Wheaton Body Shop
Providing Comprehensive Services for Your Vehicle's Best Look
Whether you need a windshield replacement or a fender unbent, our top-notch technicians are here to make your vehicle look its best. We specialize in structural and aesthetic repairs, from buffing out scratches to fixing damage from car accidents. Our sister store, Laird Wheaton GM's Service Department, handles the mechanical side, ensuring your vehicle stays in perfect shape.
Exceptional Customer Relations
From the moment you step into our shop, you'll experience a level of service that emphasizes transparency, efficiency, and quality. Our Body Shop consultants excel in building rapport and addressing your concerns with empathy and professionalism. We aim to make the repair process as smooth and stress-free as possible.
Rigorous Quality Control
Quality control is the backbone of our operations. Our highly trained technicians use cutting-edge automotive systems and repair techniques, ensuring each repair meets our stringent standards. If a repair doesn't meet these standards, it's returned for additional work.
Efficient Shop Management
Our Body Shop management oversees all aspects of the repair process, from initial estimation to the final quality check. We maintain open communication with the Parts Department for prompt parts delivery.
Smooth Insurance Company Relations
We work closely with insurance companies to ensure necessary repairs are covered and accurately estimated. Our team reviews all insurance estimates for accuracy, expediting the repair process and reducing potential delays.
Strong Interdepartmental Relations
Our Body Shop maintains strong relationships with all dealership departments, facilitating seamless and efficient repairs. Detailed documentation of repairs, parts, and labor costs ensures accurate records and smooth transactions.
Timely Parts and Materials Ordering
Our staff complete detailed parts order sheets and investigate alternative sources for hard-to-find parts. All parts are thoroughly checked upon delivery to meet our quality standards, avoiding any delays in the repair process.
Customer Enthusiasm and Continuous Improvement
Our goal is to exceed customer expectations in every interaction. We strive to build lasting relationships based on trust and quality service. We regularly review our procedures to identify areas for improvement, keeping our team current with industry advancements.
Visit Us Today
Experience the difference our commitment to excellence makes. Visit Laird Wheaton Body Shop just down the road from our main location at 2490 Kenworth Rd, Nanaimo, BC V9T 3Y3, or call us at (250) 585-4201. Discover why we are the preferred choice for all your vehicle repair needs.
